Every feature, by category.

Give the same person several short numbers so different callers can reach them in different ways.

Turn features like Do Not Disturb on and off with a quick dial, no app needed.

Keep certain extensions private so only your team can dial them.

Play a quick message to the caller (a greeting, a disclaimer, or important information) before connecting the call.

Users can change where their calls go and update their announcement from any phone, secured by a personal PIN.

Add a label to the caller ID so your team can see how a call came in before they answer.

Send a distinctive ring tone to the answering phone so different call types sound different.

Automatically end calls on an extension after a time limit you set.

Require a PIN to change an extension’s settings so only authorized users can edit it.

Choose whether an extension can be reached from IVR dial-by-extension menus.

Choose how calls are spread across your team: always start with your top agents, cycle fairly through everyone, or send the next call to whoever has been waiting the longest.

Decide who answers first. Front-line agents pick up immediately, and overflow rolls down to backup teams only when needed.

Give busier teams extra time to answer, and choose whether callers hear ringing or music at each stage.

If no one answers, the call rolls over to voicemail, another team, an auto-attendant, or back through the group again.

Get notified the moment a call goes unanswered so your team can follow up before the customer goes elsewhere.

Pause an agent’s participation in the group without removing them, useful for breaks, meetings, or training.

Tag each group’s calls so agents see whether a ring is from Sales or Support before they answer.

Include remote staff, contractors, or partners by external phone number or SIP address, not just internal extensions.

Shared boxes for entire departments, so any team member can access and resolve messages.

Dial into your voicemail from any external phone using a PIN code.

Read your voicemails as text so you can scan a message without listening to it.

Get new voicemails delivered to your inbox with the recording attached, to one or several addresses.

Have the system call you about new messages, forward you where you choose when you answer, and set the caller ID it uses.

Record separate greetings for when you’re unavailable, on do-not-disturb, or away temporarily.

Organize, archive, and move or copy voicemails between folders and other mailboxes.

Let callers press 0 during your greeting to reach a live person instead of leaving a message.

Type a script and get a natural text-to-speech greeting back, with voices you can preview first.

Background music automatically lowers when voice plays.

Upload multiple audio files to provide callers with custom hold tunes or marketing messages.

Filter AI voices by language, gender, and age, and preview each one before you pick.

Polish your wording or translate your script into another language with a single click.

Generate with AI, upload a file, record from your browser mic, or have the system call your phone so you can record by voice.

Save and reuse script templates so your greetings stay consistent across your business.

Build a playlist of on-hold tracks and choose the order they play in.

Each user manages their own private quick-dial list.

Administrators configure and push a centralized list of quick-dial contacts out to all users in the organization.

Program keys that light up to show a coworker’s line status and let you pick up their calls.

Map speed-dial and busy-lamp keys across Aastra, Polycom, and Yealink phones, plus intercom, transfer, and line keys on Aastra.

Show a chosen caller name whenever a call comes from a saved destination.

Supported desk phones pick up automatically with the speaker on, so your message plays instantly, with no one lifting a handset. In mixed setups, phones that can’t auto-answer simply ring until someone answers.

Page as a one-directional broadcast by default, or flip on two-way talk per group so recipients can respond to the caller and to each other.

Add external recipients by phone number, SIP address (SIP URI), or peer connection, not just internal extensions, so remote staff hear the announcement too.

Play a beep to the caller the moment a recipient picks up, so they know exactly when to start speaking.

Choose whether teammates can pick up calls that are ringing, on hold, or either.

Start recording any call from the app and get the audio file the moment it ends.

Record every call on the lines or numbers you choose, with no clicks needed.

Capture every call handled by a hunt group or queue.

Set new lines to record by default so nothing is missed as your team grows.

Easily toggle between any authorized company phone numbers before making an outbound call.

Verify your personal mobile number and use it as an outbound caller ID directly from your desk phone or app.

Enable Wi-Fi calling on corporate mobile eSIM lines to ensure connectivity even in areas with poor cellular coverage.

Activate a new line by scanning an eSIM QR code, or have a physical SIM shipped to your office or team.

Pick the mobile data bundle that fits each line and see the monthly price before you activate.

Keep lines US-only or add North America, EU, and UK roaming when your people travel.

Turn on mobile hotspot per line for coverage anywhere.

Tie a mobile line to an existing office number and extension so calls follow your people to their phone.

See which phones are online and how many devices are registered on each line.

View the phone model registered on every line so you always know what’s connected.

See the time, direction, and number of the most recent call on any line right from the list.

Set separate destinations for when a line is unanswered, busy, or unregistered so calls never dead-end.

Have the line’s owner emailed automatically whenever they miss a call.

Add an external number such as your cell and confirm ownership with a one-time code by text or call.

Dial your DISA extension to get a dial tone, then call any number showing your verified business caller ID.

Choose whether your verification code arrives by SMS or by phone call, and resend it any time.

Assign your DISA extension to a softkey for instant calling from your desk phone.