Every feature, by category.
The full Telebroad capability list. Pick a category or search to find exactly what you need.
Teleconsole Apps
Features exclusive to our unified desktop, mobile, and web applications.
63 features in this category
Cross-Platform Apps
One unified app across every device.
Mobile Apps (iOS & Android)
Stay connected on the go with our fully featured mobile applications, ensuring you never miss a business call.
Desktop Apps (Mac & Windows)
Powerful native desktop clients built for daily high-volume productivity and seamless background operation.
Web Browser Access
Log in and work from any device, anywhere, using just a standard web browser, with nothing to install.
Visual Voicemail
Read voicemail transcriptions directly alongside the audio playback, then download or delete messages in a tap.
Voicemail transcription
Read a text transcription of each voicemail so you can scan it without listening.
Voicemail follow-up tasks
Assign a voicemail to a teammate and track it through to resolved.
Shared mailbox filters
Filter voicemails by unread, assigned to you, unresolved, unassigned, or by line.
Highlight to Call
Highlight any phone number on your PC and use custom global keyboard shortcuts to call, fax, or text it.
Yealink Headset Sync
Native hardware integration: incoming calls ring on your headset, and hardware mute buttons sync perfectly with the app interface.
Per-Device Do Not Disturb
Set Do Not Disturb (DND) globally across all your devices, or simply disable incoming calls on one specific device.
Silence one device
Turn off incoming calls on this device while staying reachable on your others.
Auto-clearing DND
Do Not Disturb can clear itself automatically when your status expires.
Decline Call with Text Reply
Decline incoming calls politely with a predefined or custom typed text message sent back to the caller.
Quick canned replies
Fire back a ready-made reply or type a custom message when you decline a call.
Choose your reply line
Pick which of your SMS lines the text reply is sent from.
Video Doorbell Integration
Connect video doorbells to view live camera feeds and unlock office doors natively via custom DTMF buttons in the app.
Open the door mid-call
Buzz the door open with a tap while you’re on a doorbell call.
Distinct doorbell ring
A dedicated ringtone tells you it’s the door, not a regular call.
One-touch unlock code
Set a code that unlocks the door straight from the doorbell call.
Message Scheduler
Draft business text messages in advance and schedule them to be sent automatically at the perfect date and time.
One-tap presets
Schedule a message for later today, tomorrow morning, or next Monday without leaving the composer.
Custom send time
Pick any future date and time to deliver your message.
Manage the queue
See scheduled messages in the conversation and cancel them before they send.
In-App Call Control
Run every live call straight from the app with full control over hold, mute, transfers, and multi-party conferencing.
Hold & resume
Put any call on hold and pick it back up, or hold one line while you handle another.
Mute
Silence your microphone mid-call with a single click.
Blind & attended transfer
Send a call straight through, or speak with the recipient first before you hand it off.
Conference calling
Merge multiple calls and contacts into one live conference on the fly.
Split a conference
Pull one caller back out of a conference and keep everyone else on hold.
In-call keypad
Send touch-tone digits to work through IVRs and phone menus during a call.
Local Call Recording
Record any live call from the desktop app and save the audio file straight to your own computer.
One-click recording
Start and stop recording on the active call whenever you need a copy.
Saved to your computer
Recordings land in your local Teleconsole folder, named by caller and time.
Recording guardrails
You’re prompted to stop and save an in-progress recording before starting a new one.
Live Presence & Custom Status
See who’s available across your company and set your own status so coworkers know the best time to reach you.
Coworker presence
See teammates’ availability and status right alongside your contacts.
Custom status with emoji
Post a status like “In a meeting” with an emoji so everyone knows what you’re up to.
Auto-expiring status
Have your status clear itself after 30 minutes, an hour, today, this week, or a custom time.
Do not disturb
Flip on Do Not Disturb to send incoming calls straight to voicemail.
Queue & Hunt Group Control
Log yourself in and out of call queues and hunt groups without leaving the app.
Queue login control
Toggle yourself into or out of any call queue you belong to.
Hunt group availability
Switch your availability on each hunt group line, with the ring level shown.
Live availability view
See at a glance whether each line is currently available or unavailable.
Multi-Account Switching
Stay signed into more than one Telebroad account and switch between them in a couple of clicks.
Multiple accounts
Add and keep several accounts side by side in the app.
One-click switching
Jump between accounts without signing out and back in each time.
Per-account sign out
Sign out of or remove any account independently of the others.
Google & Microsoft 365 Contact Sync
Connect your Google and Microsoft 365 contacts so callers show up by name instead of just a number.
Google contacts
Sign in with Google to pull your contacts into the app.
Microsoft 365 contacts
Connect Microsoft 365 to match callers against your Outlook contacts.
Caller name matching
Incoming and outgoing numbers resolve to the matching contact’s name and photo automatically.
Import & export by CSV
Bulk-import contacts from a CSV using a ready-made template, and export your address book any time.
Answer Calls Anywhere
Choose where your calls ring so you can take them in the app, on your desk phone, or on your mobile.
Handle calls in the app
Answer and control calls right on your computer softphone.
Ring your other devices
Send active calls to your desk phones and request that they auto-answer.
Forward to mobile
Route your calls to your mobile number when you step away from your desk.
Forward to any number or extension
Send incoming calls to an external phone or a colleague’s extension.
One-tap unforward
Turn forwarding off to start taking your calls again.
Per-line forwarding
Set forwarding independently for each phone line you use.
Multi-Line Calling & Caller ID Selection
Work several business lines from one app and choose which number shows as your caller ID.
Multiple phone lines
Switch which of your business lines is active for calls.
Outbound caller ID picker
Pick the number you dial out from using the dialer’s “Call from” selector.
Shared-line awareness
You’re warned when a caller ID change affects every device on that line, not just the app.
Screen Pop & Click-to-Log
When a call comes in, the app surfaces the caller’s CRM record and lets you log the call on the spot.
Live contact panel
Matching HubSpot, Salesforce, and HHAeXchange records appear beside the active call.
Log outcome & notes
Save the call result and your notes back to your CRM without switching windows.
Custom screen-pop URL
Open any web app or page with the caller’s number and name the moment a call starts.
Call & Number Blocking
Block unwanted callers so they never reach you or your team again.
Blocked-numbers list
Build and edit a list of numbers you never want to hear from.
Block from call history
Block a caller in one tap right from your recent-calls list.
Per-line blocklists
Keep separate blocked-number lists for each of your phone lines.
Audio device selection & testing
Choose your microphone and speaker, then test them with a built-in level meter before a call.
Secondary ringer device
Ring an additional device, such as a desk speaker, on incoming calls so you never miss one.
Incoming-call popup window
A dedicated incoming-call window with answer, decline, and reply, positioned where you like.
Customizable keyboard shortcuts
Assign your own keystrokes to call actions, with separate macOS/Windows sets and conflict detection.
Per-channel notifications & unread badges
Desktop notifications and unread counts for calls, messages, voicemail, fax, and chat.
Desktop app conveniences
Launch at system startup, create desktop shortcuts, and toggle hardware acceleration.
Dark mode
Switch the whole app between light and dark themes.