Business Messaging

Text one customer.
Or thousands at once.

From everyday one-on-one chats in a shared team inbox to massive, personalized SMS marketing campaigns. Reach your customers where they are, all from your existing business numbers.

Private & Team Inboxes

A shared inbox to handle every conversation.

Set up private inboxes for individual team members or shared channels for whole departments. Every conversation lands in the Teleconsole where you can assign threads to specific agents, filter to see only your assigned texts, and mark them as resolved. If you take orders by text, you can see exactly what still needs attention, and two agents never end up replying to the same customer.

Assign & resolve "My conversations" SMS & MMS
Team Inbox
My conversations
RC
Riverside Clinic"Can we move the order to Friday?"
Sarah M.
JD
(646) 995-1356"Yes, 2 cases please 👍"
Open
MR
Maria Ross"Perfect, thank you!"
Resolved
Advanced Auto-Replies

Keyword, scheduled, or API-powered replies.

Set advanced auto-replies based on specific keywords and schedule exactly when they fire, by time range, day of the week, or day of the month. Connect your own API to reply with live data like account balances or delivery statuses.

Keyword triggers Granular scheduling API-powered replies
SMS Campaigns

Text thousands like it's one to one.

Broadcast SMS and MMS campaigns to massive lists. Bulk-upload an Excel sheet or use your built-in system contacts, apply filter tags, and personalize every single text with dynamic fields. We'll even handle your 10DLC registration so your messages deliver reliably.

Bulk CSV upload Filter tags 10DLC compliance
Compose Faster

Templates, scheduling, and signatures.

Build a shared library of pre-written SMS scripts so your team can drop in quick replies. Schedule messages to be sent at a later time, and append a personalized SMS agent signature to keep every interaction professional and consistent.

Shared scripts Schedule send Agent signatures
To: Riverside Clinic · (212) 555-0143
Thanks for your order! It's confirmed and ships today.

— Sarah, Acme Support
Templates Schedule Send

Everything your business texting needs.

Texting, campaigns, and compliance, all running on the business numbers you already own.

SMS & MMS

Send and receive both text and picture messages, with attachments supported on campaigns and auto-replies too.

Shared & Personal Channels

Assign numbers per person for direct contact, or share them across a channel so your whole team can manage the inbox.

SMS-to-Email

Get incoming texts delivered directly to your email, and reply straight from your inbox. The thread stays in sync with the app.

Built-in System Contacts

Manage your address book centrally, so anyone on the team can pull up a customer and start a text without hunting for numbers.

10DLC Registration Help

We handle the heavy lifting to get your business 10DLC registered for compliant, reliable, and high-volume message delivery.

SMS History & Reporting

Every message is logged in a full, searchable SMS history, with reports on your team's messaging activity when you need them.

Ready to put texting to work?

See campaigns, API auto-replies, and the shared team inbox running on a live demo.