Every feature, by category.
The full Telebroad capability list. Pick a category or search to find exactly what you need.
Integrations
Connect your phone system with CRMs and external software.
37 features in this category
Salesforce
Native integration: log calls automatically, map to specific record types, and sync call data into Salesforce.
Automatic call logging
Log every call to Salesforce automatically as an activity, with no manual entry.
Record type mapping
Link calls to Contacts, Person Accounts, or both, and let users pick the right type per call.
Call log status control
Choose the status applied to logged call tasks, pulled live from your own Salesforce.
Secure OAuth connection
Connect through Salesforce’s own sign-in, so your credentials never sit in Telebroad.
Team or per-user rollout
Turn the integration on for everyone or just the users you choose.
HubSpot
Automatically log call activities and sync call recording URLs directly into your HubSpot contact records.
Automatic call logging
Log call activity to your HubSpot contact records automatically.
Per-user rollout
Enable the integration for everyone or only the users you choose.
Rent Manager API
Deep integration specifically built to connect your phone system to Rent Manager property management software.
Automatic caller lookup
Match incoming calls to tenants, prospects, owners, and vendors automatically.
Log call notes
Write call history notes straight into Rent Manager.
Log text messages
Record text-message activity in Rent Manager alongside your calls.
Multi-location support
Connect a specific Rent Manager location by company code when you manage more than one.
HHA Exchange
Healthcare integration with state-specific setup and caregiver and patient note logging to streamline HHA operations.
Log patient & caregiver notes
Automatically log call notes to the matching patient and caregiver in HHA Exchange.
Cached contact lookup
Cache HHA Exchange contacts into contact groups for instant caller lookup, with an expiry you control.
State-specific setup
Configure the integration for your agency’s state.
Zoho PhoneBridge
Native integration providing click-to-call functionality and automatic call logging directly inside the Zoho CRM.
Zapier Automation
Connect Telebroad with thousands of third-party applications to trigger automated workflows and data sharing.
Webhooks for Real-Time Events
Trigger custom actions in your own software when calls start/end, when SMS messages arrive, or when AI finishes processing.
Live and ended call events
Get notified on real-time calls, account-wide ended calls, and each user’s ended calls.
Text message events
Receive a webhook whenever your account sends or receives a text message.
AI Call Intelligence events
Push AI transcriptions and insights to your systems the moment they’re ready.
Account or per-user scope
Choose real-time or ended-call events, at the account level or for individual users.
REST API Access
Use our comprehensive REST API to build custom integrations and deeply embed telecommunications into your own software.
Self-service API keys
Create, name, and revoke API keys yourself, and see when each was last used.
IP address restrictions
Lock a key to specific IPv4, IPv6, or CIDR ranges so it only works from where you expect.
Key expiration
Set keys to expire in 30, 90, or 365 days, or never.
Flow-pinned keys
Pin a key to a single call flow so it can do exactly what you intend and nothing more.
One-time secret reveal
Your full key is shown once and never stored, so it can’t be leaked from your account later.
Built-In CRM & Contacts
Keep every customer, tenant, or patient in a contact database built right into your phone system, so their details are ready the moment they call.
Rich contact profiles
Store names, emails, organizations, roles, notes, and up to five custom fields on every contact.
Multiple numbers per contact
Add as many numbers as you need per contact, each with its own type and optional extension.
Custom caller ID names
Set the name your team sees on incoming calls so every caller is recognized the moment they ring in.
Tags & segmentation
Tag contacts, bulk-edit tags across many at once, and filter your directory into the segments that matter.
Bulk import & export
Import from CSV or Excel with smart column mapping and a preview, and export back out any time.
Duplicate detection & merge
When a number already belongs to someone, choose to merge or keep both instead of creating accidental duplicates.
One-click call history
Jump straight from any contact to their full call history.
Smart field suggestions
As you fill in a contact, org/role/custom fields suggest values you’ve already used.
Copy or download a single contact
Export any one contact as JSON/CSV or copy to clipboard.
List or grid view for integrations
Switch the integrations directory between list and grid, remembered per user.
Multiple named configurations per app
Run more than one named configuration for a connector, each enabled independently.
Recording link mode per integration
Choose whether synced call logs include a direct link, a portal link, or no recording.